At BabyBathMaster, we respect your privacy and are committed to protecting the personal information you provide while using our website.
This Privacy Policy explains how we collect, use, store and protect your information when you visit or purchase from BabyBathMaster.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Name
- Billing and shipping address
- Mobile number
- Email address
- Account login information, where applicable
- Order and purchase details
- Payment and transaction information
- Communication with our customer support team
- Information you provide through contact forms or other website forms
We may also automatically collect limited technical information such as browser type, device information, IP address and website usage information.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Process payments
- Send order confirmations and updates
- Provide customer support
- Respond to enquiries
- Manage customer accounts
- Process returns, refunds and cancellations
- Improve our website, products and services
- Detect and prevent fraud, misuse or unauthorized activity
- Comply with applicable legal and regulatory requirements
- Send promotional communications where permitted and where applicable
3. Payment Information
Payments made through our website may be processed by third-party payment service providers such as Razorpay.
BabyBathMaster does not normally store your complete debit card, credit card, banking or UPI credentials on our own servers.
Payment information is handled by the relevant payment service provider according to its applicable security and privacy practices.
4. Shipping Information
To deliver your order, we may share necessary information such as your name, address, mobile number and order details with our logistics and shipping partners, including Shiprocket and the courier service handling your shipment.
Only information reasonably necessary for order fulfilment and delivery will be shared.
5. Cookies
Our website may use cookies and similar technologies to provide essential website functionality and improve your shopping experience.
Cookies may help us:
- Keep products in your shopping cart
- Maintain your login/session
- Remember certain preferences
- Understand website usage
- Improve website performance
You can control or disable cookies through your browser settings. Some website features may not function properly if essential cookies are disabled.
6. Customer Accounts
If you create an account on BabyBathMaster, we may store information necessary to manage your account and order history.
You are responsible for keeping your account credentials confidential.
7. Order and Transaction Records
We may retain order, transaction and related information for legitimate business purposes, including customer service, accounting, tax, legal and regulatory requirements.
We will retain information only for as long as reasonably necessary for these purposes or as required by applicable law.
8. Marketing Communications
Where permitted by applicable law, we may send information about BabyBathMaster products, offers, new arrivals or other promotional communications.
You may request to stop receiving promotional communications by contacting us or using the unsubscribe option provided in the communication, where available.
Transactional communications such as order confirmations, payment notifications and shipping updates may still be sent when necessary to fulfil your order.
9. Sharing of Information
We do not sell your personal information as a business practice.
We may share relevant information with trusted third parties when necessary to operate our business, including:
- Payment service providers
- Shipping and logistics providers
- Technology and website service providers
- Customer support/service providers
- Professional advisers where necessary
- Government, regulatory or law-enforcement authorities where legally required
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
11. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services.
Those third parties may have their own privacy policies and terms. BabyBathMaster is not responsible for the privacy practices of third-party websites that we do not control.
12. Children’s Privacy
BabyBathMaster sells products intended for babies and children, but our website is intended to be used by parents, guardians and other adults.
We do not knowingly request or collect personal information directly from children for independent purchases.
13. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, updating or deletion of certain information.
To make a privacy-related request, contact us using the details below.
We may need to verify your identity before processing certain requests.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legal requirements.
Any updated version will be published on this page with the revised Last Updated date.
15. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
BabyBathMaster
Email: admin@babybathmaster.com
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